- Information We Collect
- We collect personal information such as your full name, email address, phone number, and payment details when you make a booking.
- We use cookies and similar technologies to enhance your experience and collect website usage data.
- Purpose of Data Use
- To process reservations and provide customer support.
- To send important notifications, updates, and promotional communications.
- To analyze and improve our website and services.
- To comply with Colombian legal obligations regarding data processing.
- Data Protection & Sharing
- We do not sell or rent your personal data under any circumstances.
- Your data may be shared with trusted payment service providers and public authorities, only when required by law or for lawful purposes.
- We apply appropriate administrative, technical, and physical security measures to protect your information.
- Cookies & Tracking
- We use cookies to enhance website functionality, remember user preferences, and measure analytics.
- You may manage your cookie preferences through your browser settings at any time.
- Your Rights as a Data Subject
- Under Colombian Law 1581 of 2012, you have the right to: access, update, correct, and delete your personal data.
- You may also revoke consent or file a complaint regarding the misuse of your information.
- To exercise these rights, please contact us at: origen.roca@gmail.com
- If you believe your rights have been violated, you may file a complaint with the Superintendence of Industry and Commerce (SIC) at www.sic.gov.co.
